We want to make sure that the little things make a big difference during your stay and that you will find happy surprises at Pacific Gateway Hotel at Vancouver Airport. Our services are thoughtfully provided to ensure effortless convenience during your stay.

Vancouver Airport Shuttle

As the closest Vancouver Airport hotel with a free shuttle, we provide transportation to and from every 20 minutes - 24 hours a day, seven days a week. Click here for more information about our YVR Airport shuttle. No reservation required, just hop on!

Parking Rates

Overnight Guests: $20 (effective July 1, 2019)

Valet Parking: $25 per night

Metres Available for Day Parking
Don’t want to pay for parking? We don’t blame you. Book our Park. Stay. Go. promotion!

Drive a Tesla vehicle? We have 2 Charging Connectors for Tesla owners, up to 64A.

Wi-Fi Access

We want you to stay connected! Complimentary high speed Wi-Fi access is available in your guestroom and throughout our hotel for your convenience.

Check-In, Check-Out & Room Guarantee

Your guestroom is guaranteed by a credit card with Check-In at 3:00 pm and Check-Out at 11:00 am. Late check-out times are available for a fee. Upon your arrival, let us know if we can help to personalize your stay and make it even more comfortable.

McArthurGlen Designer Outlets Shuttle

Your designer shopping experience is only minutes away. Shuttle service is available daily at 12:00pm, 2:00pm, 5:00 pm, and 7:00pm. Reservations are required, please see the Concierge to book your ride.

iPrefer Loyalty

Earn points and perks during your stay that apply to 600+ hotels worldwide. Click here to find out how easy it is.

Business Centre

Travelling on business? Our fully-equipped, self-service Business Centre allows you to complete your on-the-go work. Click here to see what our Business Centre offers.

Pool & Fitness Centre

Stay active during your stay! Connect with your mind and body using our 24/7 Fitness Centre and our seasonal, outdoor pool. For more information on the fitness experience, click here.

Pet Policy

We know how hard it is to leave your pet behind - now, you don’t have to! We are pleased to welcome you and your pet. To view our Pet Policy & Guidelines, click here.

Dry Cleaning & Laundry

Overnight dry cleaning and laundry services are available for your convenience.

Gift Shop

Located at the end of the corridor on the Hotel lobby level, the Gift Shop includes your necessities, snacks and drinks, and souvenirs. Open daily from 7:00am to 11:00pm. Seasonal and holiday hours may vary.

Gift Cards

Give a gift that keeps on giving! Pacific Gateway Hotel Gift Cards are accepted for accommodation, dining, and other hotel amenities. To order or register your card, please contact our Front Desk.

Bike Rentals

Explore the city limits of Richmond, on 2 wheels! Bike rentals are available from May 15 - October 15 at the following pricing options:

$7 per hour
$20 half day (4 hours)
$25 full day (dawn to dusk)

Prices are subject to taxes. Helmets are provided. To rent a bike, please visit our Bell Desk.

Car2go

We’re the only dedicated car2go pick-up and drop-off zone in Richmond! Explore Vancouver with lower rates and more flexibility than a rental car or taxi. Or park your car2go in our parking lot and use our free airport shuttle to make your trip to and from YVR Airport a breeze. Learn more about car2go membership.

Other Services

Concierge
Luggage Assistance
Multi-Lingual Staff
Airline Self-Check In Kiosks
ATM Machine
Safety Deposit Boxes at the Front Desk
Vending & Ice Machines

Restaurant Hours of Operation

Coffee Bar
Open daily, 5:00am - 4:00pm
Seasonal and holiday hours may vary.

The Deck Kitchen + Bar
Open daily, 11am - 11pm
Seasonal and holiday hours may vary.

Lobby Restaurant & Bar
Open daily, 6am - 10:30am
Seasonal and holiday hours may vary.