Business Excellence Awards

Business Excellence Awards: Pacific Gateway Hotel rebranding inspires pride

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It’s been known by other names during its existence, but the Pacific Gateway Hotel (PGH) has always prided itself on providing a relaxing home away from home for all of its guests who stop by the Sea Island-based property that was named Large Business of the Year at the Richmond Chamber of Commerce Business Excellence Awards.

The hotel underwent an extensive rebrand in late 2014 from the Delta Hotel label and is one of the only independent hotels near Vancouver International Airport.

“We were absolutely thrilled to be nominated and to be named a finalist,” said general manager Eda Koot. “Winning was just the icing on the cake!”

The new name and logo for the 382- room hotel were a reflection of the natural landscape that surrounds the hotel, from the abundant green trees to the iconic waterfront setting of the Fraser River and the hotel’s marina.

“Our team has worked so well together through our recent transition to Pacific Gateway Hotel,” Koot said. “While we anticipated some of the effects of a change of this magnitude, we didn’t expect such a renewed sense of pride and energy from our team members.”

It was that dynamic change and enthusiasm that Koot said were a big reason for the win.

“We attribute this win to them and their efforts to make Pacific Gateway a wonderful place to work and stay,” Koot said. “We have been part of the Richmond and airport communities for 40-plus years now and look forward to many more!”

Pacific Gateway Hotel combines convenience and luxurious comfort through personalized, friendly service. Affiliated with the world-renowned Preferred Hotels & Resorts, PGH offers engaging stays and memorable moments. Their name represents location as well as purpose; they are a gateway not only for travellers but also for new ideas, relationships, and business ventures.

Source: Richmond News